Receptionist & Front Desk Cashier

Responsibilities:

• Greet walk-in clients courteously.

• Identify the purpose of visits and direct appropriately.

• Maintain a calm, organized front desk.

• Handle inbound calls and WhatsApp messages.

• Log messages and set expectations for callbacks.

• Provide basic confirmations (hours, location, order status).

• Escalate technical, order, or pricing queries correctly.

• Offer light showroom guidance (product categories only).

• Refer all sales, pricing, or customization questions to Sales.

• Receive payments and issue receipts as instructed.

• Maintain accurate cash logs and secure cash properly.

• Keep front desk records neat and assist management with documentation.

• Ensure correct routing of client queries and prevent misinformation.

• Demonstrate professionalism, organization, and attention to detail.

• Apply basic math and record-keeping skills.

• Stay on-site and provide continuous front desk coverage during shifts.

Requirements:

• CSEC Diploma (Basic math is a preference.)

• Organization and Record keeping skills  

• Verbal and Written communication skills

• Courteous and welcoming demeanor

• Proficient with phones, WhatsApp, and digital tools.

• Attention to Detail

• Strong integrity.

• ·        Interpersonal skills.