Administrative Assistant

Duties and Responsibilities:

• Greet clients/visitors and offer beverages.
• Answer the phone as the first point of contact/taking clear messages.
• Complete confirmation calls for seminars/trainings.
• Assist with preparation for seminars and trainings.
• Provide training support/registration at seminars and trainings.
• Collate feedback forms, call participants at scheduled times and forward reports to companies and colleagues.
• Schedule meetings as necessary.
• Assist with calendar and email management as needed.
• Update corporate training google sheets as necessary.
• Collate and distribute mail.
• Prepare communications, such as memos, emails, reports and other correspondence.
• Create and maintain filing systems, both electronic and physical.
• Assist with handling office tasks, such as filing, generating reports and presentations, setting up for meetings.
• Assist with making travel arrangements, such as booking, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Ensure regular coordination with students, ensure attendance in class, ensure the submissions are done on time. Reminding faculty about the classes.
• Ensure that the classroom and teaching aids are maintained.
• Assist in data entry and update the Customer Relationship Management (CRM) system.
• Prepare daily reports.
• Assist with reminding faculty members about class schedules and requirements.
• Maintaining classroom and teaching aids as needed.

 Requirements:

• Diploma and Business Administration or similar field.
• Exceptional communication skills.
• Proficient with computer usage and Microsoft Office applications.
• Strong organizational and time-management abilities.
• Attention to detail and a proactive approach to problem-solving.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in a similar role is an asset.