Omega 365 Ops Center
The Omega 365 Ops Center is an internal resource for our team members, which aims to enhance system reliability and elevate user satisfaction through efficient problem-solving by offering dedicated technical support to address system-related issues promptly. The team will primarily work with resolving Omega 365 software issues.
How to register issues
Register the issue using Scope Items in Omega 365. This helps us track and resolve your problem efficiently.
What to Include in Your Request
To help us resolve your issue as quickly as possible, please include the following information in your request:
- A detailed description of the issue.
- Screenshots or error messages, if applicable.
- Any steps you have already taken to troubleshoot the issue.
For critical issues
For critical service-level agreement (SLA) breach issues, call us directly at +47 5377 5373.
We prioritize these calls to ensure a swift resolution.
Contact persons
The Ops Center team at Omega 365 is the first line of support for technical issues you may encounter with our software.
Technical Support
Aleksej Širokij
Karolis Gaidukevičius
Eimantas Aleksandravičius
Domantas Vidutis
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Marius Norkus
Martynas Gumuliauskas
Aleksas Mileris
Laimonas Mončius
Vilius Jakumas
Edvinas Čajauskas
Rodenas Sutkus
Laima Pileliene
Cloud Support
Andriejus Koleinikovas
Mats Årvik
Tomas Kaminskas
Erikas Seselskis
Tomas Šeirys
Donatas Jasaitis
Lukas Pocius